OUR HAPPY GUARANTEE
At Mio Mora, we stand behind the quality of our products and your absolute satisfaction is our very first priority. We want you to be happy with what you bought, pure and simple.
Every Mio Mora product is custom designed and handcrafted with love by our award winning designers and artisans, to a very high standard of quality, craftsmanship and responsibility. We make sure we are happy with every detail, because we want you to be happy with, and love wearing your items.
We know you cant wait to wear what you ordered, so we guarantee to process all instock items within 2-3 business days and make every attempt to deliver your package within 4-7 business days after it ships from our warehouse. Items which are custom ordered may take 2-3 weeks to process, but they are totally worth it.
If you are not 100% satisfied with your purchase, you can return your item(s) for a full refund within 7 days. Just email us within 3 business days at firstname.lastname@example.org. You can also exchange your item(s) in case of damage or quality issues, within 15 days of purchase for an equal value product(s) by emailing us at email@example.com.
Please contact us at firstname.lastname@example.org
or call us on 719-439-4644
and we would be happy to help!