Frequently Asked Questions

Please read our FAQ before you contact us.

What are the delivery charges for orders from
All costs displayed on the site are inclusive of shipping charges (within the US) and tax.
Which payment methods are accepted in the Online Shop?
You can either pay using Paypal or using your Debit/Credit cards through our Paypal gateway. It is safe and trusted globally.
How secure is shopping in the Online Shop? Is my data protected?
We use Paypal as our payment partner. It is a globally trusted payment gateway. Your personal details as well as payment details are completely safe.
What is the return policy?
Free returns for 7 days from the date of receipt. You can exchange the product for another product after the 7 day period upto 30 days from the date of receipt. No returns or exchanges after 30 days from the date of receipt.
Do I receive an invoice for my order?
Yes. Please check your email for an invoice. Contact us in case you face any issues.

Contact No.:  +1 719-439-4644

Online Store (Shipping & Returns address)
Mio Mora LLC
121 South Tejon, Suite # 900, Colorado Springs, CO:80903

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